Privacy Policy

Depending on how you use the website, we may collect:

• Your name.
• Your email address.
• Billing information.
• Order and transaction details.
• Messages you send to us.
• Technical information such as IP address, browser type, device information and website usage data.
• Cookie and analytics information, where applicable.

Payment details may be processed directly by third-party payment providers. Insider Croatia does not necessarily receive or store your complete payment card information.

We may use personal information to:

• Process and fulfil purchases.
• Deliver digital products.
• Send order confirmations and transactional emails.
• Provide customer support.
• Respond to questions and refund requests.
• Prevent fraud and misuse.
• Maintain and improve the website.
• Comply with legal, accounting and tax obligations.
• Send marketing communications where you have provided consent or where otherwise legally permitted.

Where applicable under data protection law, including the UK GDPR or EU GDPR, personal data may be processed because:

• It is necessary to fulfil a contract with you.
• It is necessary to comply with a legal obligation.
• We have a legitimate interest in operating and protecting our business.
• You have given consent.

We do not sell your personal information.

We may share necessary information with trusted service providers that help us operate the website and fulfil purchases, such as:

• Payment processors.
• Website hosting providers.
• Email delivery services.
• Analytics providers.
• Accounting or legal service providers.

These providers should only receive information necessary to perform their services.

Some service providers may process data outside your country. Where required by applicable law, appropriate safeguards should be used to protect personal information during international transfers.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support and meeting legal, tax and accounting requirements.

Depending on where you live and which data protection laws apply, you may have rights including:

• Accessing your personal data.
• Correcting inaccurate information.
• Requesting deletion of your data.
• Restricting certain processing.
• Objecting to certain processing.
• Withdrawing consent.
• Requesting data portability.
• Making a complaint to the relevant data protection authority.

These rights may be subject to legal limitations and exceptions.

Our website may use cookies and similar technologies for essential website functionality, analytics, security and, where applicable, marketing.

Where legally required, non-essential cookies should only be used after obtaining appropriate consent.

We take reasonable measures to protect personal information. However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Insider Croatia products and services are not specifically directed at children. We do not knowingly collect personal information from children where doing so would be prohibited by applicable law.

We may update this Privacy Policy periodically. The current version will always be published on this website.

For privacy-related questions or requests, contact:

Email: hello@insidercroatia.com